Frequently Asked Questions
Orders & Shipping
Do you ship internationally?
Yes, we ship to most international countries including Canada, United Kingdom, Australia, most EU countries and more.
Read our Shipping Policy for more information.
Where do you ship from?
We ship all orders from the United States.
How can I track my order?
Once we ship your order you will receive an email from us providing you with your order’s tracking number.
Be sure to check your junk / spam folder just in case.
Please Contact Us if you have any questions or concerns.
How long will it take to receive my order?
Standard Shipping* can take 3 to 7 business days.
Expedited Shipping* can take 2 to 3 business days.
Express Shipping* will arrive in 1 business day.
*Please Note: we try our best to process and ship out your order 24 - 48 hours after its placed. If you're having any issues with your shipping and receiving your order, please Contact Us.
You can read our full Shipping Policy for more information.
Is PIN STRAPS™ safe & comfortable to use with my clothing?
Yes, all of our products are safe to use with any of your garments, and are comfortable to wear, and so discreet you won’t even notice them! It’s as safe as when using a brooch, safety pin or needle.
Read our customers’ experiences with PIN STRAPS™.
What types of products do you offer?
We sell a variety of products that can be used with bras, dresses, strapless garments, swimwear or bathing suits, corsets and many others:
- Clear Bra Straps (various widths)
- Replacement Bra Straps (various colors)
- Dress Straps (with rhinestones, or plain chain)
- Bra Strap Holders
- Swimsuit Bra Dress Hook Replacements (we call these No-Sew Pin Hooks)
- Tube Top Bras (that include our clear straps)
- and more to come.
All of these products use our patented "Pin-Latch" Hook technology to provide you with unique benefits and solutions.
Can I add any of your straps to my strapless without needing to sew?
Yes, and it’s so easy to use with your Strapless outfits!
Simply use our straps' "Pin-Latch" feature to attach and secure them directly to your Strapless garments without needing to sew them on. Guaranteed to keep your Strapless up without fear of it falling or slipping down
Note: you can also detach/remove them to use with all your other garments.
Do your bra straps and dress straps provide Extra Suppport / Plus Size Support?
Yes! Straps by PIN STRAPS™ have been proven to support over Triple K sized busts comfortably and securely by using our straps' patented "Pin-Latch" Hook feature.
Read the amazing Testimonials from our customers.
I suffer with Digging Bra Straps: How can I ease "Bra Strap Syndrome"?
To relieve bra strap syndrome, use 2 pairs of PIN STRAPS™ bra straps.
1. Using our straps' "pin-latch" feature, add 2 straps on the left side of your bra and the other 2 straps on the right side of your bra.
Note: add them at your desired locations on each side to achieve the width you want on each shoulder.
2. Adjust the straps to your desired length for more support.
Our Bra Straps attach instantly, without needing to sew, so you can use with your favorite bras even if they're non-convertible.
PIN STRAPS™ are easily attachable and removeable so you can test all the configurations you want and personalize the fit of all your favorite bras to help with preventing painful digging bra straps.
Can I really use your bra straps and dress straps without a bra?
Yes, you can attach all our bra straps, and dress straps directly to any of your tops, strapless dresses, swimsuit tops, corsets, etc., using the "Pin-Latch" feature, without the need of a bra and without sewing.
Using our straps' "Pin-Latch" feature keeps your top very secured and in place for all busts sizes, giving the ultimate support.
How do I use PIN STRAPS™ products?
To see how each product type can be used, have a look at their quick How to Use video demonstrations.
What are No-Sew Pin Hooks and how can I use them?
NO-SEW PIN HOOKS are an all-in-one product that can be used as multiple products, that provide a revolutionary, one-of-a-kind, way to alter your garments and undergarments in a new, effective, quick and easy ways without having to sew (see below).
Can be used as:
- Swimsuit Hook Replacements
- Bra Hooks
- Racerback Bra Clips
- Bra Strap Holder / Retainer
- and more!
Watch our How to Use videos to see the many unique ways you can use this product.
Are you based in the United States?
Yes, we are a U.S. based business.
How long have you been around?
We've been actively selling our line of proprietary products on online retailer platforms like our website, Amazon, Etsy, etc., for 11 years.
Our products are used by various people from all 50 states and many countries around the world!
Read our customers' experiences and testimonials.
Who are you?
We're Bella's Lingerie, Inc., the exclusive owner, seller and manufacturer of the NO-SEW PIN HOOKS and PIN STRAPS line of patented products, which use our proprietary "pin-latch" hook technology.
By using our patented "pin-latch" hook technology, we offer the quickest, most effective solutions for common fashion and lingerie malfunctions and issues.
Read more on our About Us section.
Are your products sold anywhere else?
Yes, a select few of our products are sold on other online platforms such as Amazon, Etsy, and Walmart.
All of our Dress Straps are sold on our website or a select few on our Etsy store (@PinStraps).
Note: We are the exclusive sellers and manufacturers for our proprietary PIN STRAPS and NO-SEW PIN HOOKS. When purchasing our brand proprietary products check the Seller “About us page” on each selling platform and look for our brand name PIN STRAPS (formerly known as Strap N’ Guard) - and our company name Bella’s Lingerie, Inc.
For any questions or concerns, please contact us.
Returns & Exchanges
Do you accept returns or exchanges?
Yes, you have 30 days after receiving your item(s) to request a return or exchange as per our return policy guidelines.
Please read our Return Policy for more information.